Connecting my store using the Pargo WooCommerce Plugin
Pargo simplifies delivery by eliminating the need to work directly with couriers. With our technical innovation, you can easily get your parcels on the go without any hassle. Manage all your parcels effortlessly using our user-friendly platform, myPargo.
- Click & Collect: Allow customers to collect their orders from thousands of Pargo Pickup Points located in retail stores, including Caltex and Clicks, as well as rural and township areas.
- Returns: Hassle-free returns at Pargo Points, offering customers the option of printed or paperless returns.
- Home Delivery: Efficient 90% first-attempt home delivery with customer notifications to keep them informed throughout the process.
You're just a step away from enabling simple, convenient, and reliable parcel delivery for your customers. Before getting started, here's what you need to do:
WOOCOMMERCE: GETTING ON THE GO WITH PARGO
Simply sign up with us and provide some information about your business. Once you complete the sign-up process, you can explore myPargo and visit our help centre to set yourself up for success.
After your account is set up, browse the Wordpress Plugin Store for 'Pargo' and download the plugin for your site.
SET UP THE PARGO WOOCOMMERCE PLUGIN
Step 1: Navigate to "Plugins" from your Wordpress dashboard
Step 4: Navigate to Pargo from your dashboard and select Pargo and then Account.
Step 5: Enter your myPargo account credentials, add a custom token if you have one (if not, our default map is used), scroll to the bottom and click Verify Credentials then click Submit to save. Your store is now connected to your Pargo Plugin.
Let's add your Pargo Point rates
Step 1: In the Pargo plugin side panel menu, click on Pickup Point Settings.
Step 2: Enable backend shipping. (Disabling this prevents orders being sent to Pargo for shipping fulfilment. In this case, you will need to manually create these orders in myPargo, or create orders via a Pargo API enabled partner). Make sure this box is ticked to send your orders directly to your myPargo account.
Step 3: Configure your FREE shipping threshold and add the rates that you will charge your customers for Pargo Click & Collect delivery based on weights of 0-5kg, 5-10kg and 10-15kg.
Save changes.
Important: when opting to add shipping zone rates, these rates will be used instead of ‘global’ rates as set here.
Tip: Follow the same steps above to add your Home Delivery rates but remember to select ‘Home Delivery Settings’ in your Pargo side panel menu. The method may also need to be added to shipping zones the first time you turn it on.
WEIGHT BASED RATES: All rate fields require a value, they cannot be left empty. Using the suggested weight categories can help you pass costs onto customers, but you are also welcome to set all rates the same. The “no weight” rate is used if the products in your shop do not have weights set.
Free shipping
Enabling free shipping will mean that you’ll cover the cost of delivery on behalf of your customers.
When opting for this, enter the minimum customer spend amount before FREE shipping is applied at checkout.
Latest Feature: WooCommerce Status Writebacks
What is this?
Our latest Woocommerce release includes a status writeback from myPargo to Woocommerce. Gone are the days of updating WooCommerce orders separately from myPargo; orders created and confirmed on myPargo will now push to your WooCommerce dashboard and update accordingly for Pargo Point and Home Delivery orders.
How to Generate Writebacks
Generate your write back token using the steps below, and send this token to your Pargo representative with your domain name.
Generating your write back token in your Pargo plugin:
Select the Pargo plugin from the side panel of your Wordpress store admin dashboard.
Scroll down to the Pargo Order Status Update API token section.
Click on the Generate New Token button and click the text in the text box to copy the token.
Send this token in an email, to your Pargo representative.
WOOCOMMERCE FREQUENTLY ASKED QUESTIONS:
The Pargo Pickup Points aren’t showing, what should I do?
Check that you’ve correctly added your map token on the backend which makes the pickup points visible.
My orders are not pulling through to the myPargo portal, what should I do?
Check that you have correctly added your myPargo login details in the Pargo settings.
All my credentials are correct, but the Pargo plugin is still not working. What do you suggest?
Check for updates for Pargo as well as for Wordpress and WooCommerce in general.
Plugin conflicts can occur, to isolate a conflict, uninstall other plugins, and then reinstall systematically together with Pargo plugin to identify the conflict. Remove the conflicting plugin if it isn’t important. Certain themes may also not be supported, try testing with other themes.
The shipping rate is not reflecting on orders, what should I do?
Check that you have a numerical value in each shipping rate category, even if it is 0. The plugin requires a value in each rate field.
I’ve added my map token, but the pickup point map is still not showing. What should I do?
Check that you’ve set Pargo as a shipping method under shipping zones, and that you’ve selected South Africa as your shipping zone. Ensure Auto select - auto select nearest pickup point is turned off.
The plugin takes me to the wrong portal - what should I do?
Check that you’re using the latest version of the WooCommerce plugin. Prior versions of the plugin will not link to the correct order portal.