Creating a return using your unique Returns URL
Creating a return using your unique Returns URL
Pargo Drop-Off Returns is a convenient and easy way to return online purchases. Simply drop off your return at any of our 1000+ participating Pargo Points nationwide, and we'll take care of the rest.
Returns: Creating a return request from door to warehouse using your unique Pargo Returns App URL
You will have received a unique url similar to this one: www.returns.pargo.co.za/brandname
With this URL, your customers are able to log a return order which will go directly to your myPargo portal. From there, you will review the return, and confirm the order. This triggers the communications (email and sms) to your customer, notifying them they can drop off their parcel at their preferred Pargo Point!
It's that easy.
How to create awareness of your returns URL?
Simply add the URL to your website, link it in your marketing mailers or simply send the URL directly to your customers who request a return. It's up to you!
Logging a Return via your Returns URL
Step 1: Access your Returns App URL
To begin, go to your Returns App URL - or your customer will click on the link where you have added it on your website or in your marketing mailers.
Step 2: Enter Your Preferred Location
Enter your address.
Step 4: Choose a suitable Pargo Drop-Off Point
Select a Pargo Drop-Off Point nearest to your location. Click continue.
Step 5: Provide Return Order Details
Complete the details of the return. Fill in all the required information to ensure an accurate and efficient process.
Step 6: Confirm Your Return
Review all the details of your return carefully. Once satisfied, click CONFIRM.
The process is complete when you see the confirmation screen with the next steps.
By following these steps, you can successfully create a return request with Pargo.