Returns: Creating a return request from door to warehouse using the Pargo Returns App URL
By following these steps, you can create a return request smoothly, minimizing the need for customer service assistance and ensuring clarity for our valued customers.
Step 1: Access the Returns App URL
To begin, go to the Returns App URL. You can find this URL on the returns page of our website, www.pargo.co.za, which provides a list of eligible returns brands. Simply click on the link provided to proceed.
Step 2: Select the Brand
Once you're on the Returns App URL page, you will be prompted to select the specific brand you are returning to. Choose the brand from the options provided.
Step 3: Enter Your Preferred Location
If the brand you are returning to uses a unique URL, you will be directed to the first screen, where you can enter your preferred location. Please input your location details accurately.
Step 4: Choose a Pargo Returns Point
After entering your location, you will be presented with the Pargo Returns map. This map displays the available Pargo Returns points nearest to your location. If there is a location or address match, select it. You will then see a link at the bottom left of the map window. Click on this link to proceed.
Step 5: Provide Return Details
Next, it's time to complete the details of your return. Fill in all the required information to ensure an accurate and efficient process.
Step 6: Confirm Your Return
Review all the details of your return carefully. Once you are satisfied, click the CONFIRM button located at the bottom right of the screen. This step confirms your return request.
Congratulations! The process is complete when you see the confirmation screen with the next steps. By following these steps, you can successfully create a return request with Pargo. If you have any further questions or require assistance, please don't hesitate to reach out to our dedicated customer support team. We are here to ensure a smooth and hassle-free returns experience for you.