Creating a return using myPargo

Creating a return using myPargo

Returns: Creating a return request from point to warehouse via the Returns App URL.
By following these steps, you can create a point-to-warehouse request using the Pargo Returns app URL, ensuring a smooth experience and minimising the need for customer service inquiries.

Step 1: Access the Returns App URL
Start by navigating to the Returns App URL on our website. This URL can be found on the www.pargo.co.za returns page, which lists all eligible returns brands. Click on the provided link to proceed.



Step 2: Select the Brand
Once you access the Returns App URL, you will be prompted to select the brand you are returning to. Choose the appropriate brand from the available options.




Step 3: Enter Your Preferred Location
For brands that utilize a unique URL, you will be directed to the first screen, where you can enter your preferred location. Provide the necessary details and proceed to the next step.




Step 4: Choose a Pargo Returns Point
Upon selecting a location or address match, you will be presented with the Pargo Returns map. This map will display the nearest Pargo Points to your location. To further refine your search, use the filter located on the top right of the map. You can select your preference between printed or paperless options, and the map results will update accordingly.



Step 5: Provide Return Details
Now, it's time to complete the details of your return. Fill in the required information accurately to ensure a smooth process.

Step 6: Confirm Your Return
Review all the details of your return carefully. Once you are satisfied, click the CONFIRM button located at the bottom right of the screen. This step confirms your request and proceeds to the next stage.




Congratulations! The process is now complete when you see the confirmation screen with the next steps. By following these steps, you can successfully create a Pickup-to-Where request using the Pargo Returns app URL. Should you require any further assistance, feel free to contact our dedicated customer support team. We are here to help make your returns experience hassle-free.